Privacy Policy

At RenMind, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our advisory services and website.

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number)
• Company and project details shared during consultations
• Communication preferences and scheduling information
• Information shared during recorded consultation sessions

How We Use Your Information

We use the information we collect to:

• Provide strategic product advisory services
• Schedule and conduct consultation sessions
• Create session summaries and follow-up materials
• Improve our services and develop better frameworks
• Communicate with you about our services

Session Recording and AI Processing

Our consultation sessions are recorded using BuildBetter.ai to create summaries and extract insights. By participating in our services, you consent to:

• Audio and video recording of consultation sessions
• AI-powered processing of session content for summary generation
• Storage of recordings and summaries for service delivery purposes

You may request to opt out of recording, though this may limit some aspects of our service delivery.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service providers like Calendly and BuildBetter.ai that help us deliver our services
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of certain communications
• Request copies of your session recordings and summaries

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.